Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

• Basic information (name, email address, phone number)
• Professional credentials (medical license numbers, specializations)
• Authentication information (encrypted passwords, security questions)
• Profile information (profile picture, professional bio)

1.2 Usage Information

• Device information (browser type, IP address, device identifiers)
• Usage patterns (features accessed, time spent, interactions)
• Performance data (error reports, diagnostic information)
• Communication preferences and history

2. How We Use Your Information

2.1 Service Provision

• Account creation and management
• Authentication and security
• Service delivery and customization
• Technical support and communication

2.2 Service Improvement

• Analytics and performance monitoring
• Feature development and optimization
• User experience enhancement
• Training and quality assurance

3. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for sensitive data transmission
• Multi-factor authentication options
• Regular security audits and penetration testing
• Secure data centers with physical and environmental controls
• Employee training on security best practices
• Incident response and disaster recovery plans

4. Data Sharing and Third Parties

4.1 Authorized Sharing

• Healthcare providers within your network
• Third-party service providers (hosting, analytics)
• Legal authorities when required by law

4.2 Third-Party Services

We may use trusted third-party services for:

• Cloud storage and processing
• Analytics and performance monitoring
• Customer support and communication

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to access and review your personal data
• Right to request corrections or updates
• Right to request data deletion (subject to legal requirements)
• Right to data portability
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

6. Data Retention

We retain your information for as long as:

• Your account is active and in use
• Required by legal obligations
• Necessary for legitimate business purposes